Managing Your SSA in One.IU

Once you’ve accessed your Selective Scholarship Application (SSA), you may have some questions for making changes to your application. We’ve included some common questions to help you navigate the SSA from start to finish.

  • Do I have to be admitted before being considered for a Selective Scholarship?

    Yes. You must be admitted to Indiana University Bloomington before you will be considered for eligibility to apply for Selective Scholarships. We do not provide application materials to students who have not yet been assigned the application.

  • Who will review my Selective Scholarship Application?

    Any department that will review your application will be listed on the Welcome screen of your application, including any additional instructions for their review.

  • I applied to the IU Jacobs School of Music. Am I eligible for Selective Scholarship consideration?

    Yes, you are. All incoming freshmen who submit a complete application for fall admission by November 1 are considered for Selective Scholarship Application (SSA) eligibility. If any of your admissions application materials are not received prior to November 1, you will not be considered.

  • Do I need to have my One.IU account set up before submitting the SSA?

    Yes. You need to set up your One.IU account before you can access the SSA and other services available for admitted students. Directions for creating your account can be found here.

  • In One.IU, where do I find my SSA?

    1. In One.IU, enter the keyword “scholarships” in the search bar.
    2. Click on the “Scholarships” icon, a dollar sign ($) with a graduation cap. Scholarships Icon
    3. Click “Apply” under the “Selective Scholarship Application” section to access your personalized application.
  • How can I get technical support?

    For questions and issues logging into One.IU or locating the link to your Selective Scholarship Application, call 812-855-6789. The Help Desk is open 24 hours/day. Please have your University ID readily available. It can be found in your Admission notification letter.

    For questions and issues you encounter after successfully logging into your Selective Scholarship Application, please send an email to with your name and University ID. You will receive a response within two business days.

  • How long do I have to complete and submit the SSA?

    We are unable to assign SSAs for any student prior to admission to Indiana University. You must complete the application between the time of assignment and the indicated deadline on your application in order for your SSA to be considered. The submission deadline for your SSA is displayed on the welcome page of your application. Your application must be submitted on or before 11:59 pm Eastern Standard Time on the date displayed on your welcome page.

  • Will my SSA be updated with my new higher test scores that I submitted to the Office of Admissions?

    Yes. You can view the test scores we currently have on file for you within One.IU. If your new test scores are present in the Student Center in One.IU, then they will be present in your SSA packet. After your SSA is assigned, any new higher test scores will not be visible in your Printable version of the application; however, they will be included as part of your SSA packet after your account has been updated with new scores.

  • One of my test scores is showing as 0. What does this mean?

    We can accept either the ACT or the SAT as the official test score for your application for admission. If we have not received a test score for either type of test, it will show as “0” in your application. You will only be reviewed based on your highest score received.

  • Can I upload my essays rather than type them into the text box? What file formats are acceptable for uploading?

    Yes. Please note that the text box does not maintain formatting. To ensure that your essays are formatted correctly, we recommend uploading them as file attachments. The acceptable file formats (extensions) for uploading essays are Microsoft Word (.doc, .docx), Portable Document (.pdf), Plain Text (.txt), and Rich Text Format (.rtf).

  • What should I do if I receive an error message while filling out the SSA?

    If you receive an error message, please follow the instructions on the error page and email the exact error message to for assistance.

  • Will I be able to submit my application after the deadline on the welcome page?

    No. Selective Scholarships are competitive and all materials must be received on time. Your completed SSA must be submitted on or before 11:59 pm Eastern Standard Time on the due date indicated on the welcome screen of your application. If your application has not been submitted by the indicated deadline, you will no longer be able to access or submit your incomplete SSA.

  • How long do my recommenders have to submit their letters of recommendation?

    The due date for your recommendation letters can be found on the Recommendation page of your SSA. Once you complete your application and hit Submit, email notifications will immediately be sent to your recommenders with detailed instructions on completing your recommendation. The due date for the letter of recommendation is included in the subject line of the emails sent to your recommenders. We recommend notifying your recommenders as early as possible so that they have the maximum amount of time to prepare a recommendation letter for you.

  • How do I know if my recommendation letters have been received?

    You can check your To-Do List within One.IU to see which SSA items are still required for your application to be complete. If you see an Academic Recommendation Letter or Leadership Recommendation Letter listed in your To-Do List, then the letter has not been received for the SSA.

  • I have already submitted my SSA, but one of my recommenders has changed. How do I update this information?

    Once you have submitted your Selective Scholarship Application, you may need to make changes to your Academic or Leadership Recommenders. If you need to replace either your Academic or Leadership Recommender, please submit the Replace SSA Recommender Form.

  • I have already submitted my SSA, but the email address I included for one of my recommenders is incorrect. How do I update it?

    Once you have submitted your Selective Scholarship Application, you may need to make changes to your Academic or Leadership Recommenders. If you only need to update the email address for either your Academic or Leadership Recommender, please submit the Update SSA Recommender Email Address Form.

  • I’m a recommender for a student who has submitted the SSA. Can I submit a paper recommendation form since I don’t have regular access to a computer to submit the recommendation online?

    Yes. Please ask your student to log into One.IU to access their Selective Scholarship Application and download a Recommendation Letter Cover Sheet for you. Please note that your paper recommendation form must be received at the mailing address on the Recommendation Letter Cover Sheet by the indicated deadline to be considered.

  • I’m a recommender for a student who has submitted the SSA, and I am experiencing issues uploading my recommendation letter.

    Please try submitting your recommendation letter as a different type of file. Generally, .doc, .docx, and .pdf files tend to work best. If this does not resolve the issue, please contact us directly at or 812-855-5779.

  • I’ve successfully submitted the SSA, and my recommendation letters have been provided. When will I know if I received a Selective Scholarship?

    Since the academic schools and departments that utilize the SSA operate on varying award timelines, notifications may or may not be provided, dependent upon each organization's individual selection processes. Most offers of Selective Scholarships are sent between January and March. If you are eligible for more than one Selective Scholarship, you will receive separate award notifications from each individual department. Additionally, you will receive either a Financial Aid Notification (if a FAFSA is filed) from the Office of Student Financial Assistance or a Consolidated Award Letter (if a FAFSA is not filed) from the Office of Scholarships in late March with a cumulative list of your scholarship offers from IU at that time.

  • What are the renewal criteria for Selective Scholarships?

    The renewal criteria for Selective Scholarships vary by scholarship and awarding department. When you are notified about receiving a Selective Scholarship, you will also be notified of the renewal criteria for that scholarship.

    If you have a question that was not addressed here, please email your University ID and additional question(s) to